Picture it: a creative-type person named Alice pulls out her (paper) notebook to jot down an idea or make a quick sketch. She stopped in mid-conversation, saying “Just a minute Bob, I have a thought I need to save for later.” This move would be easy, short, and unobtrusive, taking place while Bob takes another sip of his coffee.
Now, instead, picture Alice making the same interruption, only she pulls pulls out her pocket computer (iPhone, Blackberry, etc). She has to navigate her OS, open her note-taking app of choice, and then proceed to peck away at her tiny keyboard or touch screen. Not only is it a laborious process, it seems more socially disruptive.
There are a few interesting things to explore in the contrast between the two modes of note-taking. The obvious thing to note is that pocket computers don’t yet have any consensus on socially-acceptable use, whereas notebooks are old, well-understood technology.[ref]We have always had to adapt social norms to new technology, but the current pace of innovation makes this nearly impossible.[/ref] A fair point, but right now I’m focused on the real differences between pocket computers and notebooks.
Let’s return to Alice the pocket computer-user as she records a thought. It will take her several moments merely to reach the point of being ready to record. As she does so, other things will vie for her attention (like email unread counts and voicemail indicators). Even if Alice doesn’t act on these notifications, not acting was itself an action that required her to momentarily forget about Bob, instead positioning herself mentally in relationship to whatever scenario these indicators may signify. She also might decide that one of these scenarios is urgent, further removing her from her conversation with Bob. Both he and the thought she set out to record in the first place are forgotten.
The other party—Bob, in our hypothetical example—is at this point much more likely to pull out his own cell phone or pocket computer during the conversational lull, getting caught up in email, SMS or the social network of the moment. Alice and Bob are at this point no longer present to each other, having been caught up in the tyranny of always being connected to the thrumming flow of the urgent and generally unimportant. The most precious gift we have to offer one another—particularly in an age of “virtual community”—is our physical presence, yet pocket computers routinely aid us in discarding and seizing back this gift.
The above is of course a worst case scenario. And yet, if you are a user of a pocket computer or have any friends with one, does something like the above happen with regularity? If it only happens one time out of five, is that acceptable?
I am now, as in many cases, reminded of Wendell Berry’s respect for the Amish in their insistence that all new technology must be evaluated through the question of “how will this impact our community?” Pocket computers, when used indiscriminately and outside of agreed-upon social norms[ref]As already mentioned, these social norms don’t exist and may never come to be, as pocket computers are obsoleted in the face of some other new technology.[/ref], can definitely be harmful to the possibility of being present to one another in community.
I began this essay because I’ve had many “I need to write about that”-type thoughts recently, but when I sat down today to write, I couldn’t recall any of them. I then thought, “I need to start recording those thoughts as they occur on my iPhone,” but picturing myself doing so made me look like a douchebag, as the kids say these days. I next asked myself “Why would I look that way?” and you’ve now read my essay to answer that question. Having done so, I’ve realised that I need a notebook.[ref]My wife bought me one after reading an early draft of this essay. I have yet to use it, hypocrite that I am.[/ref]
9 responses to “Notebooks & Pocket Computers”
[…] writes about the societal norms, or lack thereof, when it comes to use of these devices in public circles: I am now, as in many […]
Great article Matt and I totally agree with the sentiment. When I leave the house to go to a coffee shop with Angela (unless I know I need my phone for some reason) I leave my phone at home. I find it is more often a distraction from the things that I really need to be concentrating on then the convenience it pretends to be.
That’s the reason I love my notebook(s) from Freelance Camp SF – I carry it with me pretty much everywhere I go along with a set of writing instruments.
As I write this reply on my iPhone, I must admit that I agree with your points, Matt. It is especially noticeable when 2 people are having a conversation and one pulls out a device and the other then does the same. From that point on, neither have the others’ full attention. When working with a client, I for some reason always keep and take notes in a physical notebook.
Interestingly, while travelling in Japan I noticed that this was not a cultural issue. My guess is that given their extra years with advanced phones, and their social etiquette, they somehow are able to handle this with more tact and self-control.
Interesting article, and I agree. I have recently begun carrying around a notebook and have been taking down thoughts and messages on paper instead of on my phone. Then, when I get to my desk, I transfer what I need to my computer in a journal (I use Day One for Mac), or my calendar. I have found that, not only is the notebook more acceptable in social settings, but people seem to have more respect for the pencil-and-paper method!
Agree for iPhones etc. but using an iPad for quick handdrawn notes really works well with the same level of disturbance as a paper notebook.
I guess the logical conclusion of this is that you plan to sell me your ipad and iphone.
@Nick Cool. I’ll have to think about leaving mine behind sometimes, but it’ll be tough.
@Matt Totally. The attention thing is a big deal.
@William The respectability angle is interesting. Now that I think about it, I feel the same way. I think that the transfer from paper to computer will also help in information retention.
@Michael True, but the iPad isn’t quite a pocket computer like I was outlining here. Also, the iPad is not (yet?) used for phone calls and SMS, two primary distraction sources in a usual pocket-sized device.
@Anthony Obviously.
Oh my. I just realized how far removed I have become from the blogging world when I automatically looked for a ‘like’ button for this post. How embarrassing. What I originally set out to type was that my phone has a little button on the side, and when I push it, it records my voice, and that’s how I take notes. When I use it I feel a bit silly, but honestly, I’d lose a notepad, and can’t afford an ipad. Really, if me talking into my phone, with nobody on the other end, is the strangest thing people see me do, they obviously haven’t known me long!
Hey Becky. Ha, you won’t be finding like buttons on here. :P
Voice recording sounds like a potentially awesome method, even if it would never work for me (I’d never listen/transcribe them). And, in this day of bluetooth headsets, we can’t assume that the girl talking to herself is crazy.